The costumer service is terrible.It's very rare to get costumer support service.
Usually they're more active during night hours but through out the day (12AM - 5 PM EST) nobody will pick up. They don't even have costumer support hours. So I assume they have a 24 hour service. Now moving on to not giving me information about my own ban.
I recently got banned on the website and I requested information to why I got banned. So It wouldn't happen again. They didn't show any evidence they "supposedly" had on me to me. Which then meaning I could currently be banned for no apparent reason.
The other day approximately two nights ago I was talking to costumer support about my ban and asking them reason why I was banned and as usual they wouldn't tell me why.
So I asked if they could re-review my ban.They said they will have another agent to re-review it named "Ryan." Ryan never re-reviewed my ban and the ban is currently closed.
Review about: Costumer Support And The Administrators.